Who we are
Formed in 2007 as a joint venture between HSBC and Barclays, Vaultex is a world recognised leader for efficient cash services and the largest member of the Bank of England’s note circulation scheme.
We use our unparalleled knowledge and innovative management of the end-to-end cash cycle to simplify the way businesses use cash. The result? A highly efficient, adaptable, and future-proof service that delivers cost savings and enables our customers to focus solely on their clients.
To retailers and other businesses, our highly secure environments are relied on to store and count their cash with an exceptional level of accuracy, before settling customer accounts as swiftly as possible.
To UK society, our quality-checking and redistribution of notes and coin back into circulation is relied on to ensure continued access to cash for the millions of people that depend on it.
At a glance
Vaultex in numbers
customer service level record
efficacy rate across 869 key controls
of wholesale notes and coin in the UK are handled by our estate
of UK cash machines receive their cash from Vaultex
worth of notes handled per annum
worth of coins handled per annum
cassettes packed per annum
worth of cash deposits and orders processed in the last five-years