What we do

As the UK’s largest and most trusted cash processing company, Vaultex offers secure, accurate and efficient services that take the hassle out of managing notes and coins. 

We operate a national estate of cash sites, processing cash deposits and orders from bank branches, ATM estates, corporates, and business customers.

Notes and coins spent by consumers at businesses across the UK are transported to us, where we use a fleet of high-speed machines to count, verify and sort the cash. Investing in industry leading equipment allows us to credit our customers’ bank accounts quickly and precisely.

After removing any unfit, damaged, or counterfeit cash from circulation, the notes and coins are transferred back into society via orders from banks, ATMs and as change for retailers.

As a member of the Bank of England’s Note Circulation Scheme – the framework that governs the distribution, processing, and storage of banknotes – our customers know their money is in safe hands.

Cash is the second-most frequently used payment method and remains essential to millions of people in our society.

We take pride in delivering value-adding solutions and innovations that increase the efficiency, resilience, and sustainability of cash for our customers. These include our cost-effective ATM cassette packing service, an online customer portal to help manage cash and analyse data, mixed note deposit processing, customer printed deposit slips, and the removal of single-use plastic note wrappers from cash orders.

While each benefits our service in isolation, their collective impact is of equal importance: adding up to complement our unwavering commitment to providing continued access to cash.