Vaultex
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Vaultex
Vaultex

Working at Vaultex

An expert in our sites

Operating out of nine cash and coin sites across the UK, our expert cashiers are at the heart of what we do: counting, crediting, and recirculating cash for our customers.

They are responsible for a variety of different processes that ensure cash remains widely available for use. This includes using, and maintaining, industry leading high-speed note sorting machines to count thousands of notes per minute, and operating coin sorting equipment that ‘bags’ coins into change for businesses.

Most notably: they are excellent at it. Their accuracy and skill level ensures a service level performance of 99.99%. In other words: only one in 10,000 of our orders is ever queried.

Because our cashiers deal with physical cash, the safety and security of people is our number one priority. This involves a highly controlled process to enter and leave our sites, and the need for a confidential working environment – so don’t expect to see much daylight!

While we understand this might not be for everyone, we work hard to create a positive environment with plenty of professional and social perks.

An expert in our support functions

Our support function teams are dedicated to ensuring the smooth running of the business. 

They include experts in Technology & Change (IT), Finance, HR, Risk, Safety & Security, Commercial, Treasury, Operational Finance, Learning & Development and Client & Customer Services.

From award winning HR and Sustainability initiatives to professionally trained helpdesks, industry leading technology solutions to cost saving managed services, we pride ourselves on operational excellence throughout the organisation.

Our support teams also combine proven expertise with innovation, as they are instrumental in developing products and services that benefit our customers and environment. This includes our Green Path Campaign, Vaultex VIEW web portal, and end-to-end management of a high street bank’s ATM network.

A hybrid approach consisting of onsite and remote working is also championed, allowing people to bring balance to their work and home life. 

Learning & Development
Talent Schemes

Contact Us

In all instances, please direct customer or banking related queries to your relationship manager or account holding branch.

For any other queries, choose a business area using the contact form provided and we will respond as soon as we can.

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