Developing a business case for smart tills

Hamleys is the oldest and largest toy shop in the world and one of the world’s best-known retailers of toys.
We assessed the potential for cash automation in their UK stores. We completed a comprehensive assessment of the prestigious retailer’s historic Regent Street store, in addition to their regional and travel stores. As a result, Hamleys removed their stores’ cash offices, generating a significant operational saving.

We engaged Vaultex to complete a review of cash handling in our UK store network, with a particular focus on the potential for an automation solution. Vaultex visited three of our stores, from Regent Street to our travel store in St. Pancras, and at the end of the project we were able to make significant savings through the removal of the cash office function in our stores.

Vaultex’s approach and delivery was of an excellent quality and highly professional throughout. Their deep knowledge of cash automation in particular assured us that we would not leave any stone unturned when considering solutions, and their reports were clear, structured and very well presented. I would have no hesitation in recommending Vaultex to any other retailer who want to review their cash management.

David Oakley Head of Information Technology at Hamleys of London