Our culture

We’re thought-leaders at the forefront of the cash market. But we combine this approach with a desire to take care of the tiniest of details. From our pinpoint accuracy to the care and attention we lavish on creating bespoke solutions for our customers, we’re serious about delivering exceptional service.

Our internal culture is friendly, open and entrepreneurial. Everyone’s listened to. New ideas are actively welcomed. And there’s real sense of purpose, as we all work together to develop new ideas.

Investing in people

We believe in investing in people. That’s the reason we have one of the lowest attrition rates in the industry and why over half our people have been with us for over five years or more. Vaultex people are experts who take pride in providing industry-leading service for all our customers.

We give our people a career, not just a job, by providing developmental opportunities and ongoing internal and external training. And because starting a new job is a challenge for anyone, we provide a thorough induction for all new starters.

We also create inspirational role models and promote best practice through a generous reward and recognition scheme.